Voucher information: You can show your voucher on your smartphone (But if you’d rather print a copy – that’s fine too!)
Moonlit Sanctuary reserves the right to cancel any encounter or presentation at any time, for reasons relating to animal welfare. Koala Encounters will be cancelled when local temperature exceeds 35 degrees celsius.
Please arrive 15-20 minutes prior to tour start time
Recommended Items to Bring
Warm clothing all year round
Comfortable walking shoes
Snacks
A small backpack (no large luggage allowed)
Power bank
Water and a refillable water bottle
Not Allowed: Luggage, strollers, or prams are not permitted as we do not have storage space available.
Camera (please note that photography is not permitted after dark at the penguin parade)
The tour runs rain or shine.
All tours are conducted in English. However, you can access written and recorded tour information in 16 different languages by downloading our free app from the App Store or Google Play. Please speak with your guide on the day for assistance with the app and enjoy complimentary onboard Wi-Fi. Don’t forget to bring your own headphones.