Customer support philosophy

Our aim with customer support is to maintain a relationship with you, before and after, you have experienced our services, and to ensure that you wish to book with the isango! family again.

We endeavour to respond quickly and appropriately, whilst providing other departments with the feedback needed to improve our services.

There for you

It is paramount to us that any tours and experiences that you have booked with us go smoothly. To achieve this we provide you with live, professional support.

Our fully trained and experienced staff will respond to your queries and concerns about your experience . They can help you with anything from planning your itinerary to assisting you with the booking.

How to contact us

You can contact us in the following ways:

By Phone:

+448000314241 - If calling from the UK

+18556260117 - If calling from the US

+44 0203 355 1240 - From the rest of the world

By email at support@isango.com

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